FREQUENTLY ASKED QUESTIONS
General Visit Information
Is Beech Creek Gardens outdoors or indoors?
We have both outdoor and indoor facilities at our nature preserve. The Caterpillar Nursery, Butterfly House, and Amazing Garden Plant Science Center are in separate greenhouses throughout the grounds. The Amazing Garden and Caterpillar Nursery are completely enclosed. The Butterfly House is covered in the middle and netted on the sides, so some rain can get through on the sides. The nature playground is outdoors, but has a small pavilion and treehouse that are covered. The Visitor Center & Nature Store are in an air-conditioned building. The Woodland Pavilion is outdoors with a covered roof. The Secret Garden is outdoors shaded by trees. All the botanical gardens are outdoors throughout the grounds. Everything is located within a short walking distance. From the Visitor Center, it takes about 30 seconds to walk to the Amazing Garden, one minute to walk to the Butterfly House and Caterpillar Nursery, and two minutes to walk to the nature playground.
Are there areas of Beech Creek Gardens that are open year-round?
The hiking trails, nature playgrounds, Gravity Glue, and picnic areas are open year-round. If you are not a Beech Creek member, you are restricted to our public operating hours and your visit is subject to any applicable general admission costs. If you are a Beech Creek member, you have access to these four areas daily from dawn to dusk, outside of public operating hours, by using your pin code to the open the security gate and access the grounds. For a complete outline of how the general admission cost changes throughout the year, visit the Hours/Admission/Contact page: https://www.beechcreekgardens.org/hours-admission-contact. For information on becoming a Beech Creek member, visit the Membership page: https://www.beechcreekgardens.org/membership.
Is Beech Creek Gardens wheelchair/electric scooter accessible?
All areas of Beech Creek Gardens are wheelchair/electric scooter accessible, except the hiking trails. Most of the exploration surfaces are compact gravel. We also have several small parking lots throughout the grounds that are reserved for handicapped visitors and anyone who has difficulty walking even if they don’t have a handicapped placard. These small parking lots are located directly outside the Visitor Center, Butterfly House, and Nature Playce. For visitors who plan to use one of these handicapped parking lots, we require that they first park outside the Visitor Center, purchase admission passes, then drive to the parking lot of their choice.
What payments do you accept?
We accept cash, credit card, and check. Due to our transaction fees, there is a $10 minimum to use a credit card.
How can I find out about events at Beech Creek Gardens?
Email List Sign Up - https://bit.ly/BCEmailSignUp
Facebook - https://bit.ly/BCBGNPFacebook
Instagram - https://bit.ly/BCBGNPInstagram
Twitter - https://bit.ly/BCBGNPTwitter
Do you offer events for children?
Besides our ongoing summer exhibits (Butterfly House, Caterpillar Nursery, and Amazing Garden) which are all interactive, educational and perfect for all ages, we do have a few other special events for children throughout the year. In the summer, we have a weekly nature day camp for ages 7-12 and we also have Critter Tuesday on the second Tuesday of June, July & August where visitors can see live animals up close and sometimes touch. In August, we have special activities for the local Carnation Days Festival. In mid-September, we do our Butterfly Release Day where visitors can observe the tagging and releasing of our monarch butterflies. In October, we have our Spooky Science event, and in winter, we have Christmas activities and hand-feeding wild chickadees. For members, we have outdoor movie nights at the new nature playground, Nature Playce, on the first Saturday of July, August & September. For a complete list of all the events offered at Beech Creek Gardens, visit the Calendar of Events page: https://www.beechcreekgardens.org/calendar-of-events.
Do you offer events for adults?
Besides our ongoing summer exhibits (Butterfly House, Caterpillar Nursery, and Amazing Garden) which are all interactive, educational and perfect for all ages, we do offer a few adult-only events. In February, we have the annual Garden Symposium which is a one-day seminar of gardening classes and hands-on workshops. In June, we have our Evening in the Garden fundraising event where attendees can explore the beautiful gardens and trails at sunset, enjoy delicious food and adult beverages, listen to the soothing sounds of live music, and take part in the silent auction. In August, we have our annual Garden Tea which is geared toward adults. We also offer adult workshops throughout the year, with occasional workshops offered in the summer and several workshops offered during the winter holiday season. For a complete list of all the events offered at Beech Creek Gardens, visit the Calendar of Events page: https://www.beechcreekgardens.org/calendar-of-events.
How much does it cost to participate in events?
Some events are included with general admission, such as Critter Tuesday. The general admission cost changes seasonally and ranges from $5-8. For a complete outline of how the general admission cost changes throughout the year, visit the Hours/Admission/Contact page: https://www.beechcreekgardens.org/hours-admission-contact. All other events vary in cost and some events are free and open to the public such as Carnation Days at Beech Creek Garden. For a complete list of all the events offered at Beech Creek Gardens, visit the Calendar of Events page: https://www.beechcreekgardens.org/calendar-of-events.
Do you offer workshops?
We offer adult workshops throughout the year, with occasional workshops offered in the summer and several workshops offered during the winter holiday season. Also, our annual Garden Symposium always includes a hands-on make & take workshop. For a complete list of all the events offered at Beech Creek Gardens, visit the Calendar of Events page: https://www.beechcreekgardens.org/calendar-of-events. You can also sign up for our email list here to be notified of upcoming workshops: https://bit.ly/BCEmailSignUp. We can also do workshops on and off-site for private organizations, groups, and parties. Please contact us to schedule a private workshop.
How can I purchase a membership?
Mail to 11929 Beech St NE, Alliance, OH 44601
Does a membership grant you access to only the Butterfly House?
No. A Beech Creek membership, whether a family or individual membership, grants you free unlimited admission to all the areas of Beech Creek, including the botanical gardens, hiking trails, nature playgrounds, as well as seasonal exhibits, such as the Butterfly House, Amazing Garden, Caterpillar Nursery, Art In Bloom, and Christmas. Members receive a discount on tickets for special events, including Spooky Science, workshops, garden teas, and galas.
What should I do if I lose my Member ID Badge?
Please contact us via phone at (330) 829-7050 or via email at email@example.com and inform us that you misplaced your Member ID Badge. Please provide us with the full name of the contact person associated with your membership. If you have a family membership, please provide the number of adults and children listed on the membership. Once we verify your membership information, we will mail you a new Member ID Badge and send it to the mailing address we have on file.
Which special events are free with a membership and which ones are discounted?
Special events that are free with a membership are the Butterfly Release Celebration, Bird in Hand, Art in Bloom, Critter Tuesdays, Member Outdoor Movie Nights, and Christmas at Beech Creek. Events that are discounted with a membership are Spooky Science, the annual Garden Symposium, the annual Garden Tea, Evening in the Garden Fundraising Gala, Summer Camp, Furry Friend Fest, and workshops. Please note that this information is subject to change.
Do Beech Creek members have access to Nature Playce and the rest of the grounds outside of normal operating hours?
Can I include a babysitter on my family membership?
Yes. A babysitter may accompany one adult who is visiting with their family membership, for a total of 2 adults visiting at one time on one family membership. For example, if a family of 2 parents and 4 children has a family membership, whenever they visit, one parent plus the babysitter may attend, along with the 4 children. If both parents and all 4 children attend and they wish to bring the babysitter, the babysitter would be considered a guest and would pay the General Admission fee. The babysitter may also bring the children unaccompanied by the children’s parents and everyone would be free under the family membership. Just be sure the babysitter has the Member ID Badge or knows the first and last name of the membership contact person so we can verify the membership.
If my grandchildren are included in their parents’ family membership or vice versa, do I have to pay for the children when they visit Beech Creek Gardens with me?
No. If a child is included on a family membership (whether it is a parent or grandparent membership), the child’s general admission is always free regardless of who they are visiting with. For example, if a child is visiting Beech Creek Gardens with a grandparent, but the child is included in their parents’ family membership, then the child’s admission is free and the grandparent would pay the General Admission fee.
How do I purchase a membership as a gift?
The best way to purchase a gift membership is in-person at our Visitor Center. We will need the recipient’s name, address, email (optional), phone number, and the number of adults and children that will be included on the membership if purchasing a family membership. You can pay using check, cash, or credit card. We are located at 11929 Beech St NE, Alliance, OH 44601. By purchasing the membership in-person, we can give you the Member ID Badge and information letter which you can then give directly to the recipient. We also mail the Member ID Badge and information letter directly to the recipient. You can also purchase a membership over the phone using a credit card. We will get the recipient’s information from you over the phone and then we can either mail the Member ID Badge and letter to you for you to give it directly to the recipient, or we can mail the Member ID Badge and information letter directly to the recipient. If we do the latter, we will need your address as well to send you a copy of the information letter for tax deduction purposes since you would be the person paying for the membership. Our phone number is (330) 829-7050.
Do you ever offer discounted memberships?
No, we do not offer discounted memberships at this time. We are a non-profit organization and memberships are one of our main sources of funding, so we do not offer discounts on them. Our memberships are a great buy though! If you visit often or have a big family, the membership pays for itself in a few visits. Also, there are times when it is possible to win a membership through a contest, raffle, giveaway or auction we hold or an organization we collaborate with holds. To find out about our promotions, sign up to receive our emails here http://bit.ly/BCEmailSignUp and follow us on Facebook, Instagram, and Twitter.
My membership has two adults listed on it. Can I bring a guest as one of those two adults?
No. A family membership only includes those who live in your household, or if you are a grandparent, the family membership includes everyone who lives in your household plus your grandchildren under the age of 18 (even if they do not live in your household). Memberships do not include guests. To be fair to Beech Creek Gardens and support our revenue stream, guests should be prepared to pay our General Admission fee, or consider getting their own Family Membership.
As a member, can I bring non-member guests with me to the outdoor movie nights?
No. The movie nights are an exclusive members-only perk. Guests are not permitted.
What pin code do I use to open the security gate outside of normal operating hours?
Please use the pin code we provided you with when you signed up to become a member. The code should have been written on the membership letter we gave you and on the back of your Member ID Badge. When you arrive, pull your vehicle up to the pin pad located on the left side of the driveway before the security gate. Please enter your pin code slowly and wait for the beep after pressing each number. If you enter the code too quickly, it may not work.
When can I purchase a membership?
You can purchase a membership anytime throughout the year. The membership is valid one year from the purchase date.
How much is a family membership and what does it include?
A family membership is $60 and it includes everyone who lives in your household up to 6 people, $5 per additional person per year (additional people must also live in the household). For grandparents, the family membership includes everyone who lives in your household plus your grandchildren under the age of 18 (even if they do not live in your household). There is no limit to the number of grandchildren included on a family membership. It is valid for an entire year from the date you purchase it.
What are the benefits to becoming a member?
A membership grants you free unlimited general admission for an entire year, which includes all areas of Beech Creek Gardens. You also get discounts on special events (like Spooky Science, the annual Garden Symposium, the annual Garden Tea), discounts on workshops, summer camp, facility rentals, and 10% off gift shop and plant purchases. Events that are free with the membership include the Butterfly Release Celebration, Bird in Hand, Art in Bloom, Critter Tuesdays, Member Outdoor Movie Nights, and Christmas at Beech Creek (please note that this information is subject to change). Members also have access to the playgrounds and hiking trails from dawn to dusk year-round, so they have access to the grounds beyond our normal operating hours.
How much does a membership cost?
Individual - $35
Family - $60
Friend - $100
Patron - $250
Benefactor - $500
As a member, can my family use the nature playground on nice days during winter?
Yes, as long as there isn't ice or snow on the play surfaces. Throughout the winter, if there's a day you would like to visit and there’s any chance that the playground may have ice or snow on it, we suggest contacting us just to be sure it's safe to play on. For the fastest response, please call us at (330) 829-7050.
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